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FAQs

Seafood Expo Global 2026
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April 21 to April 23, 2026
FIRA BARCELONA GRAN VIA VENUE
BARCELONA, SPAIN
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Frequently Asked Questions (FAQs)

Click on the questions below to expand the section and find the answers to common questions regarding the event. Contact our Customer Service team if you need any additional assistance. 
 

General Event Questions     Order Event Services Questions     Shipping, Cold Storage, Installation & Dismantle Questions     

Badge Registration & Customer Invitation Questions     Marketing & Sponsorship Questions

General Event Questions

Your company profile appears on the Exhibitor List on the event website. You will receive an email with a link that will redirect you to the Digital Platform Exhibitor Center (desktop & mobile). From there you will be prompted to update your company profile.
All related dates and times can be found in the Event Schedule. Here you will find the move-in & move-out registration, and full event schedules.
Each stand has a defined stand type which is included in your Stand Confirmation email. When designing your stand you will need to follow these regulations to avoid issues on-site. You can review the Design Regulations and let us know if you have any questions. Each lead exhibitor is required to fill out the Stand Approval Form, letting our Operations team know how you plan to set up your stand space. Also, if you are planning to work with an outside contractor to design and build your stand, please fill out the Exhibitor Appointed Contractor form, letting us know that they will be working on your behalf. You can find all other event regulations in the Event Information section. 
You can book your hotel stay through our official hotel partner, bnetwork. They have secured discounted rates for you and your team.
You can find your stand location on the on the Expo Floorplans. There you will find your stand space location in relation to the rest of the event. 
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Order Event Services Questions

You can order these items through the Order Event Services section. Each official vendor is listed here along with the services they provide, contact information, as well as links to their ordering information. You can contact each vendor directly with any questions about their services or offerings. 
You can visit the Exhibitor Task Checklist to review the deadlines associated with each task. The checklist is listed is organized by date and you will find all related links and forms there as well. If you need to contact a vendor directly with questions you will find this information on the Order Event Services page or the Contact Info & Official Vendors page. 
You can order Lead Retrieval service from the official vendor, XpressLeads and they will provide you with the ability to scan the badges of the attendees who visit your stand. After the event, you will receive the list of contacts that were scanned. You can contact the vendor directly with any questions. 
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Shipping, Cold Storage, Installation & Dismantle Questions

Refer to the Resa Shipping Document and contact Resa directly for instructions before sending any goods. Email: seafood@resaexpo.com or call Jorge Reina: +34932334110

Review the Cold Storage Form as soon as possible to and follow the steps outlined to guarantee storage for your seafood products. The Event Organizer will supply complimentary refrigerator & freezer storage for seafood products only. Once Resa receives your goods, they will send you a reference number. Keep this reference number with you so Resa staff will be available to quickly identify your shipment and show you which reefer unit it is stored. An exhibitor badge is required to retrieve seafood products during exposition days.

Locations:

  • Cold Storage Area to the right side of Hall 2
    Exhibitors in Halls 1, 2 & 3
  • Cold Storage Area in the back of the Galleria
    Exhibitors in Halls 4, 5, and Galleria

Hours:

  • Thursday 16 April through Wednesday 22 April:            8:00 - 20:00h
  • Thursday 23 April:                                                                8:00 - 22:00h
  • Friday 24 April:                                                                      8:00 - 12:00h 
Note: Cold Storage is locked outside of working hours.

Flaked ice is provided free of charge starting at 07:00 each exposition day. Use the ICE labels to indicate the number of bags (20kg each) needed. If you need more flaked ice during the day proceed to one of the cold storage areas.

The morning of Monday 20 April, the Organizers will drop off the Onsite Exhibitor Guide containing the ICE, TRASH and DO NOT THROW AWAY labels at each exhibitor’s stand. Additional labels can be found at the cold storage locations or in the Organizer’s Office in the lobby of East Access. Please note: labels will not be dropped at the stands of Seafood Processing Global exhibitors. Processing Exhibitors will need to pick up labels at the Exhibitor Service Desk or Cold Storage area.

Label your items accordingly & ensure they are visible!

  • ICE – place label with # of bags needed for morning delivery
  • TRASH – place on perishables & ice you wish to discard
  • DO NOT THROW AWAY – place on perishables you wish to save

Should you need dry, cubed, or crushed ice contact Gastrofira at +34.93.233.2000 or email  seafoodgastrofira@firabarcelona.com

Only the removal of small items and valuables (such as catering and AV) and perishable pickups from Cold Storage will be allowed. Official dismantle hours begin Friday at 08:00.

Thursday 16 April  17:00 – 22:00

  • 12:00 – 19:00
    Marshalling yard opens for queuing for cargo vans, box trucks and commercial vehicles smaller than 12m in length. A fee of 5€ applies per vehicle.
  • 17:00 – 22:00
    This time is ONLY for the removal of small items and valuables (such as catering and AV).
  • 18:00 – 22:00
    Pedestrian Access will begin after the aisle carpet has been removed. Individuals with Worker Passes may only enter through Gate 4. Individuals with Exhibitor Badges may enter through South Access. Items such as tools, ladders, dollies will not be allowed into the venue until after 18:00. Electricity and Compressed Air will also be turned off at 18:00.
  • 19:00 – 22:00 
    Vehicle Access to Fira will begin after Resa has returned all empties. Perishable pickups from Cold Storage will be allowed at this time. Allowed vehicles: Cargo vans, box trucks, commercial vehicles smaller than 12m in length, and reefer trucks to access cold storage.

All vehicles and personnel must depart the facility by 22:00 on Thursday 23 April. Ensure you remove all valuables from your stand or hire overnight security for safekeeping.

Electricity and Compressed Air will be turned off at 18:00. If you need your utility connections to remain on longer, make arrangements with Servifira at the Exhibitor Service Desks in South Access, Level -1 or in East Access.

Dismantle Hours

  • Friday 24 April           08:00 – 20:00
  • Saturday 25 April     08:00 – 20:00
  • Sunday 26 April       08:00 – 17:00  All stands must be fully dismantled with all structure and materials removed.
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Badge Registration & Customer Invitation Questions

You can visit the Registration section to access the Exhibitor Registration area. To log in, you will click on the link in the Registration section, find your company name in the menu, and paste in the password that was included in your Stand Confirmation email. If you are a Co-Exhibiting company, please contact your lead exhibitor as this information is only provided to lead exhibitors. All staff who will be working in your stand will need to be registered for a badge.


Please note that badges are no longer being mailed.

In an effort to make entry process more efficient, we are moving to a digital badge and print from home format. You will now have the option to print your badge from home or download the digital badge in advance of the event. Additional information and instructions will be sent closer to the event.

What will my badge look like? This year you will have the option to Print from Home OR download your digital badge.


When can I expect my badge? Your Print from Home and digital badge registration options will be emailed to you one month before the event (the week of 23 March) This email will include instructions on how to print from home OR download your digital badge. This email will be sent to the email you registered with.

Each lead exhibiting company may register 5 complimentary badges per 10m2 stand. This badge allotment is SHARED between all exhibiting companies and pavilion organizers within the same stand. Additional badges over the complimentary allotment will be charged 48€ per badge and will not be processed without payment.  

**Do not register buyers, customers/non-exhibitors with your badge allotment.
If you are a Co-Exhibiting company, please contact your lead exhibitor as this information is only provided to lead exhibitors.

You can do this through the Exhibitor Registration area. Once you are logged in, click on the Invite Your Customers. You will be brought to a page detailing your options for inviting your customers. You can send an email from your inbox and provide the link or priority code for them to use when they register themselves. As they are using this specific link, they will not be prompted to pay when they finish their registration.
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Marketing & Sponsorship Questions

Promoting your participation is key to a successful exhibition. You can start by downloading graphics from our Marketing Tool Kit that you can use in your email signatures, social media posts, and more! 
There are many sponsorship opportunities available that will drive results. You can contact our sales team to learn more.
If you plan to hold a business meeting, host a luncheon, or plan an internal team meeting outside of your stand space you are required to fill out the Meeting Room Request Form.
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Questions?

Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!

Important Information

Recently Seafood Expo Global and Seafood Processing Global have been the target of groups that offer a variety of fraudulent services. This includes but is not limited to fraudulent travel, advertising and data services. Many of our customers have reported that these groups who are NOT our official vendors fail to deliver on their promises to provide hotel reservations, advertising, or accurate data, then refuse to grant refunds. Some of these groups engage in illegal phishing practices or embed malware in their messages that could (if clicked) infect/hack your company’s systems.

We strongly advise that you do not click on any links from e-mails or groups that look suspicious and always check our official vendor list before contracting with anyone. If you suspect that you have been contacted by a fraudulent vendor or have any questions please contact us at CustomerService@divcom.com. 

Please note that Seafood Expo Global and Seafood Processing Global and its official vendors DO NOT sell attendee lists under any circumstance. Companies or Groups offering such lists are not affiliated with Seafood Expo Global in any way and cannot possibly have accurate attendee data. Buyers should BEWARE! 

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