Click on the questions below to expand the section and find the answers to common questions regarding the event. Contact our Customer Service team if you need any additional assistance.
General Event Questions Order Event Services Questions Shipping, Cold Storage, Installation & Dismantle Questions
Badge Registration & Customer Invitation Questions Marketing & Sponsorship Questions
Review the Cold Storage Form as soon as possible to and follow the steps outlined to guarantee storage for your seafood products. The Event Organizer will supply complimentary refrigerator & freezer storage for seafood products only. Once Resa receives your goods, they will send you a reference number. Keep this reference number with you so Resa staff will be available to quickly identify your shipment and show you which reefer unit it is stored. An exhibitor badge is required to retrieve seafood products during exposition days.
Locations:
Hours:
Flaked ice is provided free of charge starting at 07:00 each exposition day. Use the ICE labels to indicate the number of bags (20kg each) needed. If you need more flaked ice during the day proceed to one of the cold storage areas.
The morning of Monday 20 April, the Organizers will drop off the Onsite Exhibitor Guide containing the ICE, TRASH and DO NOT THROW AWAY labels at each exhibitor’s stand. Additional labels can be found at the cold storage locations or in the Organizer’s Office in the lobby of East Access. Please note: labels will not be dropped at the stands of Seafood Processing Global exhibitors. Processing Exhibitors will need to pick up labels at the Exhibitor Service Desk or Cold Storage area.
Label your items accordingly & ensure they are visible!
Should you need dry, cubed, or crushed ice contact Gastrofira at +34.93.233.2000 or email seafoodgastrofira@firabarcelona.com
Only the removal of small items and valuables (such as catering and AV) and perishable pickups from Cold Storage will be allowed. Official dismantle hours begin Friday at 08:00.
Thursday 16 April 17:00 – 22:00
All vehicles and personnel must depart the facility by 22:00 on Thursday 23 April. Ensure you remove all valuables from your stand or hire overnight security for safekeeping.
Electricity and Compressed Air will be turned off at 18:00. If you need your utility connections to remain on longer, make arrangements with Servifira at the Exhibitor Service Desks in South Access, Level -1 or in East Access.
Dismantle Hours
Please note that badges are no longer being mailed.
In an effort to make entry process more efficient, we are moving to a digital badge and print from home format. You will now have the option to print your badge from home or download the digital badge in advance of the event. Additional information and instructions will be sent closer to the event.
What will my badge look like? This year you will have the option to Print from Home OR download your digital badge.
When can I expect my badge? Your Print from Home and digital badge registration options will be emailed to you one month before the event (the week of 23 March) This email will include instructions on how to print from home OR download your digital badge. This email will be sent to the email you registered with.
Each lead exhibiting company may register 5 complimentary badges per 10m2 stand. This badge allotment is SHARED between all exhibiting companies and pavilion organizers within the same stand. Additional badges over the complimentary allotment will be charged 48€ per badge and will not be processed without payment.
**Do not register buyers, customers/non-exhibitors with your badge allotment.
If you are a Co-Exhibiting company, please contact your lead exhibitor as this information is only provided to lead exhibitors.
Recently Seafood Expo Global and Seafood Processing Global have been the target of groups that offer a variety of fraudulent services. This includes but is not limited to fraudulent travel, advertising and data services. Many of our customers have reported that these groups who are NOT our official vendors fail to deliver on their promises to provide hotel reservations, advertising, or accurate data, then refuse to grant refunds. Some of these groups engage in illegal phishing practices or embed malware in their messages that could (if clicked) infect/hack your company’s systems.
We strongly advise that you do not click on any links from e-mails or groups that look suspicious and always check our official vendor list before contracting with anyone. If you suspect that you have been contacted by a fraudulent vendor or have any questions please contact us at CustomerService@divcom.com.
Please note that Seafood Expo Global and Seafood Processing Global and its official vendors DO NOT sell attendee lists under any circumstance. Companies or Groups offering such lists are not affiliated with Seafood Expo Global in any way and cannot possibly have accurate attendee data. Buyers should BEWARE!